Outside Sales Representative-Parts & Service
Outside Sales Representative-Parts & Service
Location: Philadelphia, PA
Pay: $80,000-$105,000, Company Vehicle,
Job Type: Full-Time
Join CSTK and Step Into a Unique Sales Opportunity
CSTK Inc., an award-winning Authorized Thermo King dealership group, is seeking a driven Outside Sales Representative-Parts & Service to join our team in Philadelphia, PA.
This is more than a traditional sales role — it’s a unique opportunity to represent both parts and service solutions in a customer-facing territory position designed for growth and impact. Rather than focusing on just one piece of the business, this role allows you to deliver broader value to customers by helping them improve uptime, performance, and operational efficiency through a full-spectrum support approach.
If you’re a relationship-builder who enjoys consultative sales, being in the field, and uncovering opportunities to solve customer challenges, this role offers a strong platform for success.
About CSTK
CSTK Inc. is a leading Authorized Thermo King dealership group providing a full line of refrigerated transportation products, aftermarket accessories, trailer repair, technology solutions, and unmatched parts and service support. In addition, we provide sales, parts, and service for leading construction equipment brands. Our reputation is built on customer commitment, industry expertise, and delivering solutions that keep businesses moving.
What You’ll Do
- Prospect and acquire new parts and service customers within an assigned territory
- Build and maintain strong relationships with new and existing customers
- Conduct sales calls and site visits to better understand customer operations, challenges, and opportunities
- Promote parts and service solutions that support customer uptime and performance
- Develop and manage a healthy sales pipeline and territory growth strategy
- Prepare quotes, present pricing, negotiate effectively, and close business while maintaining margin targets
- Identify upsell and cross-sell opportunities within existing accounts
- Partner closely with parts, service, and operations teams to ensure timely, accurate, and seamless customer support
- Serve as a primary point of contact for customer questions, concerns, and issue resolution
- Maintain accurate CRM activity, pipeline updates, customer records, and sales forecasts
- Meet or exceed sales goals, KPIs, and activity targets
- Track and report sales performance, pipeline activity, and territory progress
- Monitor market trends, competitor activity, and customer feedback to identify opportunities
- Support marketing campaigns, promotions, and customer events
- Identify customer pain points and recommend solutions that improve service, responsiveness, and overall customer experience
- Escalate urgent customer issues appropriately while maintaining ownership and follow-through
What We’re Looking For
Required:
- Minimum of 2 years of sales experience
- Valid driver’s license and ability to travel locally for customer visits
- Strong communication, relationship-building, and follow-through skills
- Ability to work independently, manage a territory, and prioritize effectively
- Experience using CRM systems, Microsoft Office, and mobile sales tools
Preferred:
- Outside or field sales experience, preferably in parts, automotive, fleet, heavy duty, construction equipment, or related industries
- Experience selling truck, trailer, diesel, construction, or fleet-related parts and service solutions
- Knowledge of dealership, service, or fleet operations
- Strong negotiation and consultative selling skills
- Proven ability to identify customer needs and translate them into solutions that drive value
Why Join CSTK?
At CSTK, we’re committed to creating opportunities where high-performing sales professionals can grow, make an impact, and build strong customer partnerships. This role offers the chance to represent a broader set of solutions, expand your territory influence, and play a key role in helping customers keep their operations running at their best.
If you’re looking for a sales role where you can build relationships, grow business, and offer customers meaningful solutions across both parts and service, we’d love to hear from you.