Overnight Respite Bed Supervisor

Overnight Program Operations

• Provide direct supervision and oversight of overnight respite bed operations.
• Ensure all respite locations remain safe, clean, organized, and compliant with program standards.
• Conduct regular safety rounds, wellness checks, and site inspections.
• Ensure clients follow program expectations, safety guidelines, and community standards.
• Monitor client arrivals, departures, and overnight accommodations.
• Address operational issues and communicate concerns to program leadership.

Client Support and Crisis Intervention

• Provide trauma-informed support to clients experiencing homelessness and other life challenges.
• Respond appropriately to behavioral health concerns, conflicts, and emergency situations.
• Utilize crisis de-escalation techniques to maintain safety.
• Identify clients requiring additional support and make appropriate referrals to case management, medical, or behavioral health services.
• Support harm reduction practices and promote client engagement in services.

Staff Supervision and Leadership

• Provide guidance and direction to overnight respite staff.
• Ensure staff complete assigned responsibilities, documentation, and required tasks.
• Monitor staff adherence to agency policies, confidentiality requirements, and professional standards.
• Report staff performance concerns, incidents, and operational barriers to leadership.
• Assist with training and mentoring of respite staff.

Documentation and Compliance

• Ensure completion of required overnight documentation, including:
  • Respite bed logs
  • Client attendance records
  • Incident reports
  • Shift reports
  • Safety check documentation
  • Supply inventories
• Maintain accurate and timely records in accordance with agency and funding requirements.
• Ensure compliance with HIPAA, confidentiality standards, DHS requirements, and agency policies.

Safety and Emergency Response

• Respond to medical emergencies, safety incidents, and crisis situations.
• Contact emergency services when necessary and complete required incident documentation.
• Ensure emergency procedures are followed, including evacuation and safety protocols.
• Maintain communication with security, outreach teams, and leadership as needed.

Facility and Supply Management

• Ensure respite sites maintain appropriate supplies, cleanliness, and client necessities.
• Conduct inventory checks and communicate supply needs.
• Report maintenance, safety hazards, and environmental concerns promptly.
• Ensure sites are secured appropriately during overnight operations.