Overseas Sales Assistant 海外業務助理

About Us

Tai Hong Xin International is a global trader of rubber raw materials, dealing in reclaimed rubber, scrap rubber, rubber compounds, tires and related products. Our customers span Southeast Asia, the Middle East, India, Europe, and the Americas. We're not a big corporation — we're a small, fast-growing team that moves quickly, communicates directly, and isn't afraid to make decisions.

This role works side-by-side with our overseas sales team to keep deals moving — from researching leads to closing the loop on shipments. It's the spot for someone who wants to learn international trading from the ground up.

What You'll Do

• Research leads: Use Apollo, GlobalWits, and customs data to find and qualify potential overseas buyers and suppliers
• Run outreach: Send development emails, follow up on replies, and keep conversations warm
• Keep CRM clean: Log every interaction in Ragic, update pipeline stages, make sure nothing falls through the cracks
• Support the sales team: Help prepare quotations, proforma invoices, sample shipments, and presentations
• Handle the paperwork: Draft business correspondence, translate documents, coordinate signatures
• Move orders forward: Work with procurement, operations, and finance to keep orders flowing from PO to shipment
• Track and report: Pull weekly numbers on outreach, replies, and pipeline so the team knows where to push

Must-Haves

• 0–2 years of work experience — fresh grads with the right attitude are welcome
• Solid English reading and writing — can handle client emails and documents independently
• Detail-oriented and organized — you don't lose track of follow-ups
• Self-starter — comfortable asking questions and figuring things out
• Comfortable with international time zones (occasional messages outside 9–6)

Nice-to-Haves

• Prior experience in a trading company, freight forwarder, or B2B sales support role
• Industry background in rubber, tires, plastics, raw materials, or hardware
• Hands-on experience with Apollo, HubSpot, Ragic, or any CRM
• A second foreign language (Spanish, Japanese, Korean, French, Portuguese, etc.)
• Familiarity with customs data, Tradewinds, GlobalWits, or other trade intelligence platforms

Who We're Looking For

We're not looking for someone who just wants to "do admin". We want someone hungry to learn the trading business from the inside — and who, in a year or two, wants to step up into a full sales role with their own accounts and commissions. If you like details, enjoy solving puzzles, and want your work to directly move real deals forward, this is your spot.

Benefits

• Hybrid work: Flexible arrangement between home and office — results matter more than where you sit
• Performance bonus: Tied to team results and your own KPIs — the better the team does, the bigger your share
• Annual company retreats abroad: We take the team overseas regularly — work hard, see the world together
• Full statutory benefits: labor and health insurance, paid annual leave, year-end bonus
• Training subsidies (language courses, sales training, etc.)
• Holiday bonuses for the three major festivals (Chinese New Year, Dragon Boat, Mid-Autumn)

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關於我們

泰紅心國際是橡膠原料的國際貿易商，產品橫跨再生橡膠、廢橡膠、混煉膠、輪胎等品項，客戶遍及東南亞、中東、印度、歐美等市場。我們不是大企業，而是一支正在快速成長的小團隊——直接、效率高、敢做決策。

這個職位會跟海外業務團隊並肩作戰，從找潛在客戶、跟進回覆、到確認出貨，每個環節都要參與。適合想從基層學起、了解國際貿易怎麼運作的人。

工作內容

• 開發名單：用 Apollo、GlobalWits、海關數據找出並篩選潛在的海外買家與供應商
• 跑開發信：發送開發信、follow up 回覆、把對話維持下去
• 維護 CRM：把每次互動記到 Ragic、更新 pipeline 階段，確保沒有 case 被漏掉
• 支援業務團隊：協助製作報價單、PI、樣品出貨、簡報資料
• 文書處理：撰寫商務信件、翻譯文件、跑簽核流程
• 推進訂單：跟採購、營運、財務協調，讓訂單從 PO 到出貨順暢推進
• 追蹤回報：每週整理開發量、回覆率、pipeline 數字，讓團隊知道下一步要往哪裡推

必備條件

• 0~2 年工作經驗，新鮮人態度對也歡迎
• 英文讀寫流利，能獨立處理客戶 email 與商務文件
• 細心、有條理，不會漏掉 follow up
• 主動積極，遇到問題會問、會找答案
• 願意配合海外時差（偶爾 9-6 以外的訊息）

我們在找的人

我們不是要找「只想做行政」的人，而是想找一個渴望從內部學會貿易這門生意的夥伴，而且一兩年後，願意往獨立業務的方向走，擁有自己的客戶、賺自己的獎金。如果你重視細節、喜歡解謎、希望自己的工作能直接推動真實的交易發生，這裡會是適合你的地方。

福利制度

• 部分遠端工作：彈性安排在家/在公司
• 公司團建出國：定期帶團隊出國旅遊，邊放鬆邊一起看世界
• 勞健保、特休、年終獎金等法定福利齊全
• 教育訓練補助（外語課、業務課程）
• 三節獎金