Overseas Sales Representative海外業務專員
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Description
- Act as the primary point of contact for overseas distributors to ensure smooth daily communication and collaboration. 擔任海外經銷商主要聯繫窗口，維繫良好合作關係與溝通效率。
- Handle order processing, confirmation, and tracking to ensure accurate and timely deliveries. 負責海外訂單之接收、準備、確認與出貨流程追蹤。
- Coordinate international shipping arrangements and follow up on delivery schedules and lead times. 安排國際出貨事宜，並掌握交期進度，確保出貨準時與品質。
- Manage and monitor customer payments, including invoice issuance, payment tracking, and account reconciliation. 處理與追蹤海外客戶的付款事宜（對帳、開立發票、收款等）。
- Follow up on customer service inquiries and quality control issues, ensuring timely resolution and feedback. 協助處理售後服務（CS）及品質問題（QC）之回覆與追蹤改善。
- Review and process promotional requests from overseas distributors in accordance with company guidelines, coordinate with internal teams and vendors for campaign execution, and monitor progress and performance. 審核並處理海外經銷商的行銷推廣需求，確認符合公司規範，協調內部團隊與廠商執行，並追蹤活動進度與成效。
- Maintain and update internal business records, including orders, inventory, sales, and payment data. 維護內部業務主檔資料（訂單、庫存、銷售、帳款等），確保數據即時正確。
- Prepare regular sales reports and assist in compiling materials for business review meetings. 整理定期業務報表與業績分析，並協助業務會議資料準備。Assist in export documentation and logistics coordination, including packing lists, commercial invoices, and customs declarations. 支援各項出口作業及文件處理（如報關、裝箱單、發票等）。
- Perform other tasks or special assignments as directed by the line manager. 配合主管指派之其他專案與臨時任務。