P &C Insurance Policy Conversion Analyst (Guidewire PolicyCenter , Policy Administration, Data Validation)

• Experience in Property & Casualty (P&C) Insurance

• Multilingual proficiency in English and French (spoken and written)

• Experience in policy administration, policy servicing, or insurance operations

• Ability to interpret insurance policies, endorsements, and policy documentation

• Proficiency in MS Excel and other productivity tools

• Good communication and stakeholder management skills

• Ability to work accurately in a process-driven environment

• Knowledge of the Canadian P&C Insurance Market

• Experience with Guidewire PolicyCenter or similar Policy Administration Systems

• Exposure to insurance compliance and regulatory requirements

• Proficiency in Microsoft Office applications

• Add, modify, delete, and validate policy data to facilitate successful conversion into the target policy administration platform

• Compare source system records with target system data and perform required corrections

• Validate policy information, endorsements, coverages, limits, deductibles, and other policy attributes

• Investigate and resolve policy conversion exceptions and errors

• Monitor policy conversion queues and take corrective action on errored-out policies

• Support policy renewals by ensuring timely completion of conversion activities

• Perform quality checks and validation activities in accordance with established QA frameworks

• Ensure data accuracy, completeness, and compliance with client requirements

• Document exceptions, risks, and issues identified during conversion activities

• Participate in audits, performance reviews, and quality management programs

• Maintain daily production and progress reports

• Track and report agreed KPIs and SLA performance metrics

• Collaborate with Aviva stakeholders on policy-related queries and escalations