Package Center Specialist
Summary
Handles customer service and administrative tasks at a UPS package center, including shipping coordination, equipment operation, and team training.
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Job Description:
Job Summary This position works in the package center servicing customers and coordinating the center’s administrative activities. This position may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others. Responsibilities: Delivers outstanding customer service to walk-in customers and telephone inquiries. Takes ownership of customer's shipping needs and offers viable solutions. Takes action to learn all product and service offerings, alternative solutions, and industry trends. Operates all equipment, software, and devices and trains others. Maintains a clean, organized, and safe working environment. Qualifications: High school diploma , GED, or International equivalent Strong computer skills, including Microsoft Office and Adobe Suites Strong verbal and written communication skills Ability to lift 40+ lbs./18+ kgs. Availability to work flexible shift hours, up to 5 days per week
Employee Type:
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