Package Sales Representative CSR

🌴 Vacation Package Sales Representative

Location: On-Site Only Barranquilla

Schedule: Full availability required

Commissions: Unlimited commissions

📌 Position Summary

The Vacation Package Sales Representative is responsible for handling inbound and outbound calls with the goal of selling timeshare tour-required promotional vacation packages. This role demands strong communication skills, proven sales expertise, and the ability to thrive in a fast-paced environment while upholding company values: Integrity, Passion, and Work Ethic.

⏰ Schedule

• Training:
• Monday–Thursday: 8:00 AM – 6:00 PM
• Friday: 8:00 AM – 5:00 PM
• Operations:
• Weekends alternate: one weekend off, the next covering either Saturday or Sunday.
• Weekend shifts: 10:00 AM – 6:00 PM (outside daylight savings).
• Full availability required.
• Overall operation hours:
• Monday–Friday: 8:00 AM – 11:30 PM
• Saturday–Sunday: 10:00 AM – 6:00 PM

🎯 Key Responsibilities

• Remain available on the dialer during scheduled shifts and answer calls promptly.
• Engage prospects in a courteous, professional manner while following the approved script.
• Apply qualification criteria accurately and explain any financial implications for non-compliance.
• Maintain strong knowledge of destinations, resorts, and promotional packages.
• Complete vacation bookings quickly and accurately, ensuring verification and resolving issues immediately.
• Meet or exceed minimum production and conversion goals.
• Adapt to changing priorities and succeed in a fast-paced environment.
• Perform additional duties as assigned.

🛠 Skills & Qualifications

• Experience: Minimum 6 months–1 year in sales (telemarketing or inside sales preferred).
• English proficiency: B2+ to C1 (proof required: reading, numbers, dates, general communication).
• Strong interpersonal and telephone skills; ability to convert inquiries into bookings.
• Clear and effective communication with customers, team members, and management.
• Basic math skills (addition, subtraction, multiplication, division using whole numbers, fractions, decimals).
• Ability to read and comprehend instructions, write simple correspondence, and present information effectively.
• Problem-solving skills: define problems, collect data, and draw valid conclusions.
• Basic computer skills and familiarity with booking systems.
• Education: High school diploma or equivalent required.

Requisitos

Valorado

Experiencia profesional