Packaged/SaaS Application Engineer
About the role
Senior ServiceNow Developer role focused on developing and customizing ServiceNow applications using JavaScript, GlideScript, and platform APIs. Build and enhance modules (ITSM, ITAM, HR, Finance, etc.) according to business requirements, implement integrations with third-party systems, and manage API development.
Key responsibilities
Develop and customize ServiceNow applications using JavaScript, GlideScript, and platform APIs
Build and enhance modules (ITSM, ITAM, HR, Finance, etc.) according to business requirements
Implement integrations with third-party systems and manage API development
Optimize database queries, workflows, and performance
Conduct code reviews and establish development standards
Troubleshoot technical issues and support production environments
Mentor junior developers and document technical solutions
Collaborate with functional teams and business analysts on implementation details
About you
5+ years of ServiceNow development experience
Advanced proficiency in JavaScript, GlideScript, REST/SOAP APIs
Deep knowledge of ServiceNow application development and customization
Experience with multiple ServiceNow modules
Strong debugging and problem-solving skills
Bachelor's degree in computer science or related field (or equivalent experience)
ServiceNow CSA and/or Certified Application Developer certification (preferred)
Experience with Agile development methodologies (preferred)
Knowledge of database design and SQL (preferred)
Experience with CI/CD pipelines and version control (preferred)