Packaging- Assistant Manager - Marketing

Accountabilities

Key Performance Indicators

( Accountabilities indicate your primary responsibilities)

(Key Performance Indicators are the measurement parameters and target, which define your accountabilities and responsibilities.

• Key Account Management

• MIS

• New Order Generation

• Coordination with Customer & Plant

s

• Payment follow-up.

Ø Establish and maintain productive business relationship with existing customers.

Ø Ensuring expansion of business with the existing customers by getting repeats / new orders.

Ø Ability to understand and articulate customers’ requirements & expectations and settle terms and conditions in favor of business.

Ø Provide first hand resolution to the customer complaints with the focus on 100% customer’s satisfaction.

Ø Inform the management regarding the latest development and threats with the idea to overcome.

Ø Update the information regarding the dispatches, OPS, & Payment collection pertaining to concerned account.

Ø Explore the market with respect of the Opportunities available and the competitors.

Ø Develop new clientele and ability to achieve projected target of Sales Generation by the management.

Ø Developing the Sales strategies and plan for the achievement of sales targets.

Ø Understanding the Plant’s manufacturing capacity and accordingly decide volume of goods to be dispatched to the customer by keeping customer informed about the same.

Ø Ensure timely dispatch by efficiently coordinating with departments involved in execution of the order including dispatch and commercial departments.

Ø Monitor daily basis dispatch & BSR Report and give schedule to the dispatch department accordingly.

Ø Payment collections should be made out of customer within the stipulated credit time / limit allotted.