Palliative LVN Intake Coordinator - HYBRID
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.
This full-time position offers competitive pay, generous benefits and a supportive work environment.
We are seeking a Pediatric & Palliative Care LVN Intake Coordinator will provide administrative support to the Palliative Care and Pediatric team. The role serves as the Palliative Care Coordinator in accordance with BTBH organizational policies and procedures and applicable laws and regulations.
Schedule:
Monday - Friday; 8:30am - 5:00pm
Location:
4 days onsite, 1 day remote; Larkspur, CA with occasional coverage to our Sonoma, CA office
By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):
Intake & Referral Management
- Coordinate and process all new Palliative Care referrals from hospitals, physicians, SNFs, and community partners
- Gather and verify required referral documentation, including physician orders, clinical records, demographics, and insurance information
Scheduling & Start of Care Coordination
- Schedule Start of Care (SOC) visit in alignment with clinical priority, payer requirements, and staffing availability
- Coordinate ongoing visit scheduling in collaboration with clinical leadership and field staff
Clinical Intake Support (LVN Scope)
- Conduct initial clinical screening of referrals to support prioritization and safe admission planning
- Identify high-risk clinical factors and escalate appropriately
Care Coordination & Communication
- Collaborate closely with Palliative Care clinical leadership, admission clinicians, provider relations, and billing teams
- Communicate effectively with physicians, hospitals, and facilities regarding referral status and admission timelines
Documentation & Compliance
- Maintain accurate, complete, and timely intake and scheduling documentation
- Ensure intake workflows align with Medicare, Medi-Cal, and managed care requirements
Education/Experience:
- Completion of a Licensed Vocational Nursing Education Program from an accredited school
- Minimum of two years of LVN experience preferably with one year experience in an acute care setting.
- Experience in a home based care/palliative care/ hospice setting preferred but not required.
- Minimum two years’ experience performing clerical duties, preferably in a healthcare setting
Certificates, Licenses, Registrations:
- Current Licensed Vocational Nurse certification from the California Board of Vocational Nurse and Psychiatric Technician Examiners.
Pay Range:
$38.65 - $48.40 hourly
By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.
As published by greenhouse · 15 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (10)
- Please list full legal name as it appears on your drivers license. optional
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- Have you ever been employed at By the Bay Health, Hope Hospice or Mission Hospice & Home Care?
- How did you hear about this position?
- Do you have the unrestricted right to work in the United States?
- Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodations?
- I authorize By the Bay Health to contact any of my schools, current and former employers, and/or other references for the purpose of collecting information and an account of my work experience and education. I agree to hold any or all of them blameless and free of any liability for releasing such information. I understand that all offers of employment are conditioned on: • Provision of satisfactory proof of identity and legal authority to work in the United States, • Completion of a post-offer, pre-employment criminal background investigation (including, but not limited to, a social security search, employment verification, and criminal records search), and • Completion of a post-offer, pre-employment medical assessment. If employed, I agree to observe all rules, regulations, and policies of By the Bay Health. I recognize that this application does not bind either me or the employer for any specific period regarding employment, and that employment with By the Bay Health is “at-will,” which means that either me employer or I may end the relationship at any time and for any lawful reason, with or without notice. The “at-will” employment relationship cannot be modified except in a written document signed by the CEO. I certify that the information contained in this application form is true and correct and that any omission, misrepresentation or misstatement may result in an offer of employment being rescinded and is grounds for immediate termination upon discovery at any time during employment. optional