Panorama 3- Cantonese
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Essential Duties &Responsibilities
- Works in a fast-paced, structured call center environment
- Delivers extraordinary customer care by responding to customer questions concerning their accounts
- Grows and nurtures customer relationships on each and every call that result in measurable customer value
- Documents necessary account information and offer solutions that benefit the customer
- Maintains acceptable performance standards, including effectiveness, efficiency and quality.
- Upholds the client policies (call handing, password, security, systems, and confidentiality etc)
- Supports and adheres to company policies, requirements, and expectations
- Maintains regular and consistent attendance and punctuality
- Must be fluent in speaking both Cantonese and English
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!