Parking Attendant

Parking Attendant

Job Summary
Want to be part of something SPECTACULAR in the Smokies? Picture a rewarding role where you're surrounded by mountain views, friendly teammates, and excited guests. As a Parking Attendant at Anakeesta, you’ll be the first friendly face our guests meet. Your focus will be on ensuring a safe, smooth, and welcoming arrival by managing traffic flow and assisting with guest needs—all while upholding the magical Anakeesta experience.

Your Responsibilities

• Greet guests and provide directions, information, and assistance.

• Use a mobile device to manage license plate lookup and ticket issuance.

• Ensure all guests pay and park in designated spaces.

• Monitor parking traffic patterns and assist with guest drop-off/pick-up.

• Maintain cleanliness of the Parkway, parking areas, trash bins, and restrooms.

• Maintain and restock parking pay kiosks and related supplies.

• Provide basic guest issue resolution or escalate to supervisor as needed.

• Collaborate with the Transportation team to manage traffic flow.

• Stay informed on Anakeesta’s policies (e.g., pet policy, ADA, lost & found).

• Use two-way radios to stay in sync with team members and supervisors.

• Assist guests with unloading items if needed.

• Perform other duties as assigned.