Parking Attendant

Parking Attendant – Seasonal

Seasonal Event Dates | September–November

Thirteenth Floor Entertainment Group is the nation’s leading creator of immersive, story-driven entertainment—and proudly the world’s largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don’t just produce events. We redefine what’s possible. Headquartered in Denver and powered by a team of fearless creators, we’ve built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you’re not just taking a job. You’re stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

Position Summary

As a Seasonal Parking Attendant, you will help create a safe, efficient, and welcoming arrival experience for guests. You will process parking transactions through a Square point-of-sale (POS) device, direct vehicles to available spaces, monitor parking capacity and traffic flow, and communicate with the operations team to keep parking areas organized throughout the event.

This is a guest-facing, outdoor role for someone who is dependable, comfortable handling payments, and able to stay alert in a busy environment. The position does not involve driving or moving guest vehicles.

What You’ll Do

• Welcome guests and provide clear, professional parking directions.

• Operate a Square POS device to process parking payments accurately and follow assigned cash-handling and payment procedures.

• Issue receipts or confirm payment status as directed.

• Direct incoming vehicles to available parking spaces, designated lots, accessible parking, staff parking, overflow areas, and exits.

• Monitor lot capacity, open spaces, traffic patterns, and vehicle queues; communicate promptly when areas are nearing capacity or full.

• Help maintain orderly traffic flow at entrances, exits, pedestrian crossings, and assigned parking zones.

• Monitor accessible parking and emergency access lanes to help ensure they remain available and unobstructed.

• Use approved cones, signs, high-visibility equipment, radios, hand signals, and traffic-control procedures.

• Provide guests with basic information about event entry, pickup locations, exits, and parking procedures.

• Communicate guest concerns, payment issues, safety hazards, traffic congestion, vehicle incidents, or suspicious activity to a supervisor, security, or operations team member immediately.

• Assist with opening and closing parking areas, including set-up and collection of cones, signage, barricades, POS equipment, and related materials.

• Maintain an organized, professional, and guest-friendly parking station and work area.

• Follow all company safety, POS, cash-handling, guest-service, and incident-reporting procedures.

• Perform other event operations duties as assigned.