Parking Operations Cashier (PT) - Rochester, NY

The Cashier supports Premium Parking’s mission of providing great places for people to park by delivering accurate revenue collection, exceptional guest service, and consistent operational support. This role ensures a smooth parking experience by assisting guests, processing payments, maintaining clean and organized work areas, and upholding all operational standards.

Available Shifts:

• Shifts are usually Thursday-Saturday, starting around 5pm
• Sunday shifts are normally 12:00pm-3:00pm

Essential Functions and Responsibilities

Customer Service & Guest Support:

• Greet guests and provide clear, friendly assistance regarding parking, payment, or general questions.
• Resolve concerns professionally and escalate issues when needed to ensure a positive guest experience.
• Maintain a polished, professional presence and represent Premium Parking’s commitment to exceptional service.

Revenue Collection & Operational Duties:

• Accurately compute, collect, and account for all forms of parking revenue.
• Verify and maintain starting bank; complete end-of-shift reports, deposit logs, and daily checklists.
• Collect and process payments for monthly parking accounts as needed.
• Maintain an organized workstation, including keys, tickets, and location-specific materials.

Facility Appearance & Upkeep:

• Keep cashier and parking areas clean and orderly, including sweeping, wiping surfaces, and emptying trash as required.
• Ensure signage is clean, properly displayed, and updated as needed.
• Report equipment issues, safety concerns, or facility maintenance needs immediately to supervisory staff.

Overnight Shift Responsibilities (If Assigned):

• Account for all vehicles on the lot and verify proper parking credentials or tickets.
• Conduct overnight audits to ensure accurate documentation of keys, vehicles, and revenues.
• Complete end-of-day checklists and prepare materials for the following day