Part-Time Customer Service Representative (Mountain View CA)
Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more!The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement!
Responsibilities:
Monitoring driver relations while providing service to commuter riders
Verifying and logging late arrivals
Coordinating and supporting all passenger requests
Communicating with dispatch on a regular basis regarding changes to normal activity
Completing daily logs of operational issues for record keeping and trend analysis purposes
Work flexible hours as required, including overtime during high volume seasons and holidays
Other duties as needed
Qualifications:
High School Diploma or equivalent required
Requires clean Driving Records
Good communication skills, ability to interact with riders and clients with clarity, tact and courtesy
Basic understanding and experience with computers and Microsoft Office Suite
Strong performer independently or in a team setting
Must be qualified to work in the United States
Prior experience in customer service roles is a plus
Must be able to stand for long periods of time while exposed to natural elements
Pay Rate: Starting at $24.51