Part-Time Front Desk Associate - Brentwood
Posted Updated
We’re looking for an exceptional part-time Front Desk Associates (FDAs) to join our dynamic team at Myo Brentwood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.
📍 Myo - Brentwood (11611 San Vicente Blvd, Los Angeles, CA)
💡 The ideal candidate is available to work 2 shifts/week
Below are the available shifts we are hiring for:
- Mon AM (6:45am-1:45pm)
- Thurs PM (1:30pm-8:15pm)
FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you!
Who We Are
Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.
Join us in our mission to raise body IQ globally! #FutureproofYourBody
Why Work at Myo
- More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
- Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
- Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
- Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
- Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.
What You'll Do
- Deliver exceptional, on-brand client service across phone, in-person, and written communication
- Guide new clients through Myo’s services with clear, confident messaging
- Manage and optimize clinic schedules, bookings, and waitlists
- Accurately handle billing, claims, invoices, and client documentation
- Keep the clinic clean, stocked, and running smoothly day-to-day
- Support client follow-ups, marketing efforts, and business-driving initiatives
- Collaborate with team members to ensure smooth shift transitions
Who We're Looking For
- 1+ year in customer service or hospitality
- Passionate about delivering great client experiences
- Detail-oriented and takes pride in their environment
- Confident communicator who can clearly explain services and value
- Business-minded with an understanding of booking and client flow
- Thrives in a fast-paced, dynamic setting
- Curious, proactive, and solutions-oriented
- Authentic, team-oriented, and comfortable speaking up
- Prioritizes personal well-being to show up at their best
Myo Benefits + Perks
- Complimentary Staff Treatment Sessions
- 401k Program with a Company Match
- Cell Phone Allowance
- Select holiday closures
- Sick time
- Pet insurance
Apply today - here's what you can expect
Our Hiring Process
We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment.
We’re excited to meet you and explore the possibilities together!
Core Values
* Care Deeply (Empathy)
* One Team, One Dream (Collaboration)
* Make it Count (Focus)
* Set the Pace (Ambition)
* Never Stop Learning (Curiosity)
💡 Learn more about us through our YouTube and Instagram.
As published by lever · 9 questions · 4 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Pick from a list (5)
- Are you legally authorized to work in the United States? (In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire)
- Will you, at any point, require sponsorship for Employment Visa Status (e.g. H-1B visa status)?
- What is your working availability? optional
- What is your preferred location? optional
- What is your preferred amount of shifts/week? optional
Written answers (4)
- What interests you about working at Myo?
- What does great customer service look like to you? Please share a brief example of how you’ve demonstrated it.
- What is your ideal start date? Do you have any upcoming plans that you would need to take time off work for?
- What is your availability for interviews?