Part-Time Front Office Assistant (Monday - Thursday)
Job Title: Part-time Front Office Assistant
Reports to: Operations Director
Level: Experienced
Location: Nashville
Classification: Part-time, non-exempt
Education: High School/GED
Shift: Monday 8:00am to 3:00pm
Tuesday 8:00am to 1:30pm
Wednesday 8:00am to 4:00pm
Thursday 8:00am to 1:30pm
Mission:
The Next Door Recovery provides a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.
Summary:
To act as point of contact for incoming calls and guests, as well as support the Admissions and Operations Team in daily administrative tasks for The Next Door Recovery, Inc. (TNDR).
Primary Responsibilities and Duties include the following:
- Greet new and existing clients
- Greet and direct all visitors, vendors, and employment applicants
- Answer incoming calls and directs to appropriate staff
- Communicate phone messages/packages to staff
- Coordinate and communicate daily maintenance and cleaning needs to contract staff
- Place maintenance calls to vendors as needed
- Responsible for pickup/sorting/distributing mail
- Provide additional coverage, as needed
- Responsible for providing front office orientation for interim coverage
- Misc. projects for staff (printing labels, print jobs, reformatting documents)
- Provide administrative support to Support Services Team and Operations Department
- Ensure front office area is clean and presentable at all times.
- Ensure that all policies and procedures of The Next Door Recovery, Inc. are followed at all times by residents and volunteers
- Additional responsibilities as assigned