Part Time Member Service Representative - Teller (T,W,TH)

Member Services Representative (Part-Time) – Long Beach Branch

PostCity Financial Credit Union is dedicated to providing exceptional financial services and fostering a welcoming community for our members. We are currently seeking a friendly, detail-oriented Part-Time Member Services Representative to join our team at the Long Beach Branch. This role will work on Tuesdays, Wednesdays, and Thurdays, approximately 24 hours per week and provides an excellent opportunity to develop your career in the financial services industry while making a positive impact on our members’ financial well-being.

Key Responsibilities:

• Assist members with teller transactions, including deposits, withdrawals, and account inquiries
• Provide excellent customer service by addressing member needs and questions promptly and professionally
• Cross-sell products and services to meet or exceed individual and branch sales goals
• Handle cash accurately and perform cash drawer balancing in a timely manner
• Support members with opening, closing, and maintaining accounts
• Process routing file maintenance on member accounts to ensure accuracy
• Assist members with online and mobile banking login issues and provide guidance on digital banking services
• Maintain compliance with all banking policies, procedures, and security standards

Skills and Qualifications:

• Previous experience in banking, financial services, or customer service preferred
• Strong interpersonal and communication skills
• Ability to handle cash accurately and efficiently
• Detail-oriented with excellent organizational skills
• Ability to work independently and as part of a team
• Proficiency with digital banking platforms and basic computer skills
• High school diploma or equivalent required; additional financial certifications are a plus

Join our team and become part of a community-focused organization that values growth, integrity, and exceptional service. We offer a supportive work environment and opportunities for professional development as you help our members achieve their financial goals.