Part Time Online Sales Counselor
Posted Updated 5
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Description
This is a remote/hybrid role. This position must work Sundays and Monday 8am to 6pm.
- Provide same day, immediate email/phone response to all UnionMain website, digital advertising and 3rd party sources
- Respond quickly to "Live Chat" inquiries and convert to on-site appointments
- Qualify leads and follow up multiple times with prospects until an appointment is made to meet with an on-site Salesperson
- Send out marketing collateral to leads
- Maintain a database of leads through CRM
- Maintain a toll-free number and voicemail for leads
- Assist prospect in selecting the best UnionMain Homes community for prospective homebuyers
- Conduct and manage ongoing email lists
- Provide reporting of lead activity and sales conversion
- Provides consistent follow-up with all leads received at the 3, 7, 14, 21 and 28-day milestones
- Other projects as assigned
- Enjoys sales and marketing activities. High energy, positive, can-do attitude
- High School diploma or equivalent required, Bachelor's Degree preferred, in marketing or related business field
- Two years+ of sales/marketing experience. Real estate marketing or homebuilding industry experience is preferred
- Advanced internet, email, and sales contact CRM experience
- Proficient at overcoming various sales objectives and concerns
- Strong computer skills including Microsoft Office, Excel, Outlook and CRM management
- Typing 45 WPM+
- Detail oriented, outstanding follow-up skills, customer focused
- Excellent email writing and telephone communication skills
- Solid organizational, planning, and managing skills
- Must be able to work in an unstructured environment and quickly tackle ad-hoc projects with minimal supervision
- Prioritize time well, juggle several projects at once and experience working under deadlines
- Knowledge of online communication tools like Zoom, Skype, etc. is a plus
