Part-time Resident Advisor
Aviva Family and Children’s Services Mission Statement
Aviva believes every child and every family in our Los Angeles community deserves the chance for a brighter future. We provide compassionate support, therapeutic services, and guidance to at-risk children and families.
Job Summary
Under the supervision of the Director of Wallis House, the Part-time Weekend Resident Advisor provides onsite supervision and support to residents, as well as overseeing the safety and security of the facility.
Essential Functions
- Facilitate all intakes for new residents, including collecting data, inspecting resident belongings, and orienting residents to house expectations and guidelines.
- Provide Residents with a list of house rules.
- Liaise with the housekeeper to ensure all rooms are clean, tidy and fully-furnished to accommodate resident’s needs.
- Conduct room inspections to ensure Residents are properly maintaining their area, clean and neat manner per house rules.
- Ensure safety and security within the house at all times.
- Provide administrative support by answering the phone and greeting visitors and volunteers, ensuring that they have a positive experience.
- Check in with Residents who are on-site to ensure Resident safety and welfare.
- Respond to resident complaints in a timely and professional manner.
- Assist with conflict resolution in coordination with Resident Case Manager, always aiming to maintain a fair, positive, and supportive culture.
- Sensitive and responsive to the cultural differences among the agency’s client population
- Actively participate in a quality improvement project
The Resident Advisor will take on special projects or additional duties as assigned.