Part Time Teller

Position Summary:

To provide exceptional, high-quality service and direct the delivery of products/services through sales efforts through face to face and drive thru services. Must be a team player with a can-do-attitude, display a high level of integrity, and possess excellent interpersonal and member service skills.

Essential Function and Responsibilities:

The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. This includes, but is not limited to:

Primary Responsibilities:

• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, money orders, disbursements, and check cashing
• Explain, promote, and cross sell the products and services the Credit Union offers.
• Know and understand the policies and procedures of the Credit Union and able to explain them to the members.
• Balance cash drawer, coin, currency and checks to source documents and the Episys totals at the end of each shift.
• Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
• Accepts deposits, confirming accuracy of transaction.
• Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Follow proper cash handling procedures.
• Be proficient in using the Symitar system.
• Load and unload cash recycler and ATM's (in the Credit Union).
• Examine checks for endorsements and negotiability to determine what, if any, hold is needed.
• Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
• Receive information pertaining to member's accounts and route to proper person. Give professional, friendly, accurate service to all members.
• Follow teller Standards with all members
• Answer phone calls to aid in excellent member service
• Provide SPARK! Member service, have strong communication skills (verbal and written) and be able to find solutions to difficult problems.
• Understand and can comply with all Federal and State laws and regulations including the Bank Secrecy Act, Patriot Act, Military Lending Act, Office of Foreign Asset Controls, FCRA, Graham Leach- Bliley, and all applicable lending regulations.
• Perform other duties as assigned.