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First Bank, Upper Michigan

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Part-Time Teller

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JOB TITLE: Part-Time Teller, Level 1,

DEPARTMENT: Customer Service - 3rd Ave N

REPORTS TO: Customer Experience Supervisor

SUPERVISES: No supervisory responsibility

CLASSIFICATION:

Staff

Part-Time

Non-Exempt

SUMMARY:

This individual helps customers with routine financial transactions. Day-to-day work includes making deposits, processing withdrawals and issuing cashier’s checks. Tellers also perform basic customer service tasks, such as answering phones and forwarding customer requests to other departments within the Bank.

ESSENTIAL FUNCTIONS:

Greet and direct customers and answer phones as instructed.

Execute basic transactions (i.e.: withdrawals, deposits, loan payments, cashier’s checks, etc.).

Process nights drops, drop-offs and mail.

Keep teller area organized and supplies stocked for front line and drive-thru services.

Maintain accurate records, balance daily, and account for cash drawer.

Process and balance Branch Capture work and make adjustments as needed.

Perform general account maintenance, including address changes and check and debit card orders.

Complete a variety of forms and applications (i.e.: stop pays, disputes, debit card applications, etc.).

Comply with all requirements, policies and procedures of the Bank Secrecy Act (BSA) and attend all mandatory BSA training as needed for this position. Additionally, complete all required compliance and regulatory training, not limited to BSA.

Assume and accomplish other duties as assigned.


BENEFITS:

Competitive compensation

Vision Insurance

Sick Time

Voluntary Benefits

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan with immediate eligibility and company match

Career growth & advancement opportunities

WORK ENVIRONMENT:

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a part-time position with variable hours up to 30 hours per week

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