Part-Time Teller I

Role

Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.

Major Duties and Responsibilities

60% Perform teller transactions accurately and efficiently. Receives and/or disburses funds, posts financial transactions and loan
payments as requested. Verbally confirm all intended transactions with member to ensure accuracy. Process payments and deposits
received by US mail. Disburse Money Orders, Cashier's Checks, and Credit Union Checks according to written procedures.
Appropriately follow all HPCU policies and procedures.

10% Create and maintain a clean, neat, and pleasant working environment by maintaining a professional look (i.e. Dress code, posture,
attitude, etc.), positive outlook and friendly behavior towards members and co-workers.

10% Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to online procedures
and relevant regulations.

10% Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.

10% Balance Cash Drawer daily. Notify supervisor immediately of any outages or transaction errors. Appropriately follow all HPCU cash
balancing guidelines.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.