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HUNTLEIGH USA CORPORATION

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PART TIME WHEELCHAIR AGENT

Open 33d

Job Title: Wheelchair Agent – Part-Time

Location: Windsor Locks Airport (BDL) – Windsor Locks, CT
Pay Rate: $16.35 per hour
Schedule: Part-Time | Hours may vary. Typical operating hours for this position are between 4:00 AM – 1:00 AM. Scheduled shifts will fall within this range.

Position Objective:

To fulfill the passenger service needs of airline passengers who require wheelchair assistance—either by necessity or for comfort.

Primary Duties and Responsibilities:

  • Transport passengers safely to and from required locations while remaining alert to potential hazards.

  • Provide special assistance, general information, and directions to passengers to ensure a positive experience.

  • Project a professional and friendly image when interacting with passengers, airline staff, and the public.

  • Coordinate with dispatchers and gate agents to ensure timely wheelchair service.

  • Comply with all TSA checkpoint screening protocols and airport safety procedures.

  • Complete incident reports for accidents or unusual events occurring during transport.

  • Maintain accurate logs documenting completed wheelchair assists (“pushes”).

  • Perform other related duties as assigned.

Physical Requirements:

  • Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift.

  • Must be able to lift, carry, and/or support 75 pounds or more.

Knowledge, Skills, and Abilities:

  • High School Diploma or GED may be required if over 18 (depending on location).

  • Must have reliable transportation and a consistent phone number for contact.

  • Ability to read, write, speak, and follow instructions in English.

  • Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required).

Required Training:

  • Completion of all Huntleigh and airline-specific training requirements.

Appearance Standards:

  • Maintain a neat, professional, and well-groomed appearance at all times.

  • Must meet uniform requirements.

  • No facial piercings.

  • No visible tattoos above the neck or below the wrists.

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