Partner Development Liaison II

The Partner Development Liaison II position will support the mission, goals, and strategic plan of Nevada Donor Network Inc. (NDN) by supporting the development, implementation, maintenance, and evaluation of educational and developmental strategies designed to increase organ and tissue donation. The Partner Development Liaison II also serves to promote effective communication with relevant stakeholders to facilitate donation.

ESSENTIAL FUNCTIONS

• Responds to the assigned regional office of the coroner/medical examiner (C/ME) as scheduled
• Complete all relevant information in iTransplant on C/ME referrals as well as add additional referrals when applicable.
• Complete pre-draw blood bags or appropriate C/ME notification documents on potential tissue donors.
• Interacts and communicates with C/ME staff to ensure donor information is complete and accurate.
• Verifies all NDN forms and donor information is accurate and complete.
• Ensure there are no outstanding donor transports.
• Attends the C/ME daily morning meeting to request C/ME permissions on potential donors, relay pre-exam recovery information to C/ME staff, relay information and updates regarding active organ donors under coroner jurisdiction and relay any NDN needs to make donation possible.
• Ensures daily consistent communication to Donation Development team, Donation Services team, NDN clinical teams, and C/ME teams.
• Completes physical assessments on potential donors, as needed, to include physical description of injuries and interpretation of injuries from postmortem radiographs.
• Maintains chain of custody, transport, log, and store coroner samples when requested from C/ME staff.
• Secures admission blood with various hospital labs on high potential organ donors.
• Comply with appropriate safety precautions.
• Other duties as assigned.
• Coordinates donor case logistics as they relate to external partners.
• Maintain all aspects of donor chain of custody at Donor Care Unit.
• Scans and uploads chain of custody forms.
• Assists in coordinating transportation to or from funeral home partners.
• Assists with maintaining and restocking partner inventory items.
• Assists in supporting and maintaining partnerships with assigned partners.
• Follows policies and procedures to ensure compliance with rules and regulations from governing agencies regarding partnering organizations.
• Actively participates in meetings and required training.
• Maintains confidentiality related to donors, partner relations, and internal matters.
• Participates in quality improvement initiatives, policy updates, and other intradepartmental collaboratives.
• Maintains external partner relationships by learning and understanding organizational needs and delivering excellent customer service.
• Trouble shoots and creates solutions for any issues that may arise for active referrals.
• Utilizes critical thinking to help facilitate donation on cases with difficult logistics and time constraints.
• Reports to leadership on progress of assignments, cases, and partner updates.
• Participate in on call hours as assigned to navigate donor logistics.
• Compiles and verifies data for monthly goals, including all database reporting systems are up to date and accurate.
• Provides timely donation and referral data to partners.
• Ensures all partners are invited to NDN events and outreach opportunities.
• Participates in NDN community events.
• Serves as a preceptor and actively participates in the training and development of the department.?
• Performs other duties as assigned.
• Employees must adhere to and remain in full compliance with Nevada Donor Network’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.