Partner Key Account Manager (Japan)

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

Partner growth at Axi isn't a volume game — it's a trust game. This role exists to own the full lifecycle of IB and affiliate partner relationships in a priority market: acquiring the right partners, onboarding them properly, and then executing the kind of tailored, commercially intelligent plans that turn a new partnership into a compounding revenue stream. If you already hold a strong book of partners and know how to move them, this is the role where that network becomes your most valuable asset.

Your EDGE Assignment/You Will

• Own the full partner relationship lifecycle for a portfolio of IB and affiliate partners — from first contact through onboarding and into long-term performance management — with clear accountability for retention and revenue outcomes.
• Lead acquisition of high-quality partners in the assigned market, running prospecting through to successful onboarding onto Axi's partner management system in line with partner tier policy.
• Design and execute quarterly partner business plans, building tailored growth strategies that measurably increase partner-referred client volume, net deposits, and active trader numbers.
• Drive partner activation and ongoing engagement, converting newly onboarded partners into consistently performing revenue contributors rather than passive accounts.
• Serve as the single point of contact for all partner business, resolving complaints and escalations end-to-end in accordance with internal compliance policies.
• Deliver cross-sell and upsell opportunities across Axi's product suite — including CFDs, crypto, and copy trading — by reading partner behaviour and identifying the right moment to deepen engagement.
• Work in close coordination with trade marketing, the IB product team, and the local conversion and retention function to align partner growth initiatives with broader market strategy.
• Report partner pipeline health and portfolio performance to senior leadership, translating relationship-level intelligence into actionable commercial insight.

Are you the one?

• 2–4 years of experience managing IB or affiliate partner relationships within a CFD, FX, crypto, or retail brokerage environment, with a demonstrable track record of growing a live partner portfolio.
• An existing book of active IB or affiliate partners is essential — candidates who can transition established relationships to Axi will be prioritised.
• Hands-on experience with MT4 and MT5, with enough platform fluency to guide partners through functionality without defaulting to a product sheet.
• Solid knowledge of CFD and crypto products, with the ability to match Axi's offering to a partner's client base in credible, relevant terms.
• Proven ability to execute partner activation and engagement strategies that move accounts from onboarded to revenue-generating.
• Comfortable using CRM data to segment partner behaviour, prioritise outreach cadences, and surface churn risk before it becomes attrition — experience in churn prevention is a strong plus.
• A track record of hitting quantitative targets, ideally net deposit, trading volume, or revenue metrics at the portfolio level.
• Fluent in Japanese and English, given the cross-functional and regional nature of the role; additional language skills are advantageous.
• An analytical approach to portfolio management — reads the numbers, spots the pattern, and acts on it without waiting to be prompted.
• Commercially sharp enough to identify an upsell moment, and relationship-savvy enough to land it without it feeling transactional.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year.
• Health Insurance
• Quarterly allowance benefit giving flexibility to choose how to support your health and lifestyle

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Hiring Manager Interview (60 minutes)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.