Partner Manager

Location: Converge HQ, Acton Gate, StaffordDepartment: SalesContract: Full-time, Permanent

Converge is looking for a motivated, commercially minded, and relationship-focused Partner Manager to join our growing Sales team. If you're passionate about building strategic partnerships, identifying new business opportunities, and driving revenue growth through strong partner relationships, this is an exciting opportunity to make a real impact within a dynamic technology business.

About the Role
As a Partner Manager, you'll be responsible for developing and managing relationships with key channel partners, including resellers, managed service providers, system integrators, and other technology partners.
You'll work closely with internal stakeholders to drive sales growth, expand market reach, and maximise opportunities across both new and existing partner accounts.
This role is ideal for someone who enjoys developing long-term business relationships, identifying commercial opportunities, and delivering results through strategic partnerships.

What You'll Be Doing

Develop and maintain strong relationships with existing and prospective partners.
Identify and secure new partnership opportunities that support business growth.
Work collaboratively with partners to generate sales opportunities and increase revenue.
Arrange and attend customer and partner meetings to promote Converge's products and services.
Gather and maintain detailed information on customers, competitors, and market trends.
Maintain accurate records and data within the CRM system.
Produce reports, forecasts, and pipeline updates as required.
Support the development and execution of strategic sales plans.
Qualify opportunities and identify customer requirements.
Work closely with internal teams to ensure excellent customer outcomes.
Handle partner and customer issues professionally, escalating where appropriate.
Support continuous improvement initiatives across the Sales function.
Comply with company policies, management systems, and health and safety requirements.
Contribute to Converge's sustainability objectives and values.
Undertake additional duties and projects as required.

What You Bring
We're looking for someone who thrives on building relationships, spotting opportunities, and delivering commercial success. You'll bring:

Strong communication, presentation, and negotiation skills.
Excellent relationship-building and stakeholder management abilities.
A proactive and results-driven approach to sales.
Strong organisational and planning skills.
Ability to work independently and collaboratively as part of a wider team.
Commercial awareness and a customer-focused mindset.
Confidence managing multiple priorities and deadlines.
A commitment to continuous improvement and professional development.

Qualifications & Desirable Skills
Essential

GCSE English (or equivalent).
GCSE Mathematics (or equivalent).
Proven experience in a Partner Management, Channel Sales, Account Management, or Business Development role.
Experience developing and managing partner relationships.
Knowledge of CRM systems and sales management tools.
Excellent communication and customer engagement skills.

Desirable

NVQ in Business and Communication, Customer Service, Telesales, or a related qualification.
Experience within the technology sector.
Understanding of the UK technology market and partner ecosystem.
Experience developing and implementing strategic sales plans.
Knowledge of IT services, managed services, or technology solutions.

Who You Are
You're a highly motivated relationship builder who enjoys creating opportunities and helping customers and partners succeed. You take ownership of your work, communicate effectively at all levels, and consistently focus on delivering outstanding results.
You demonstrate a growth mindset, work collaboratively with others, and build trusted relationships both internally and externally. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust.