Partner Manager
Location: Converge HQ, Acton Gate, StaffordDepartment: SalesContract: Full-time, Temporary
Converge is looking for an experienced, driven, and people-focused Head of Partnerships to lead and develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth.
About the Role
As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development, and day-to-day management of the Partnerships team. You'll work closely with senior leadership to drive sales performance, create new business opportunities, and ensure the team consistently exceeds targets aligned to the company's strategic objectives.
You'll be responsible for developing talent, improving sales performance, maintaining a healthy sales pipeline, and creating an environment where individuals and teams can thrive.
What You'll Be Doing
Lead, motivate, and develop a high-performing Partnerships team.
Support recruitment, onboarding, training, and ongoing development activities.
Deliver revenue and profitability targets across the Sales function.
Coach and mentor team members to maximise sales performance and capability.
Conduct one-to-one reviews and support employee development plans.
Monitor team and individual pipeline health to drive consistent business growth.
Analyse sales data to identify trends, opportunities, and areas for improvement.
Develop and maintain strong customer relationships and expand customer engagement.
Support Partner Managers in increasing conversion rates and revenue generation.
Ensure accurate CRM management and sales forecasting.
Monitor team activity levels and sales KPIs to drive performance.
Review customer spending patterns to identify growth opportunities.
Produce and present regular sales and performance reports.
Work alongside senior leaders to develop and implement effective sales strategies.
Ensure compliance with company policies, management systems, and health and safety procedures.
Support Converge's sustainability and corporate social responsibility objectives.
Undertake additional projects and responsibilities as required.
What You Bring
We're looking for a commercially focused leader who combines strong sales expertise with a passion for developing people. You'll bring:
Proven experience leading and developing successful sales teams.
Strong coaching, mentoring, and performance management skills.
Excellent communication, influencing, and relationship-building abilities.
Strong commercial awareness and a results-driven mindset.
Confidence analysing sales performance data and identifying growth opportunities.
Excellent organisational and prioritisation skills.
The ability to work effectively under pressure and manage multiple priorities.
Strong customer focus and a commitment to delivering exceptional service.
A proactive and continuous improvement mindset.
Qualifications & Desirable Skills
Essential
GCSE English or equivalent.
GCSE Mathematics or equivalent.
Proven sales experience with a strong track record of achieving financial targets.
Experience using CRM systems.
Strong working knowledge of Microsoft Office applications.
Experience managing competing priorities in a fast-paced environment.
Knowledge of UK geographical territories and customer markets.
Desirable
ILM qualification or equivalent leadership qualification.
NVQ in Business & Communication, Telesales, Customer Service, or a related discipline.
Degree-level education.
Previous people management experience.
Experience managing remote teams.
IT sales experience.
Experience using Microsoft Dynamics.
Strong data analysis and reporting skills.
Business-to-business sales experience.
Who You Are
You're an inspiring and accountable leader who enjoys helping others succeed. You have a passion for sales, developing talent, and delivering exceptional results through your team.
You demonstrate a growth mindset, make data-driven decisions, and build collaborative relationships across the business. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust.