Partner Manager-Houston

Partner Manager

Field Sales/Territory Manager/Community Liaison/Referral Development Manager/Business Development Manager Healthcare
Locations | Houston, TX

Full-Time | OTE market-adjusted by location

Who We Are

Proactive Health is an early-stage, fast-growing HealthTech company on a mission to improve outcomes for seniors through advanced biometric monitoring and deeply human care. We give seniors, their families, and their healthcare providers the data and tools to take charge of health reducing hospital readmissions and improving quality of life.

We're building something meaningful here. If you want a role with real ownership, real impact, and a team that's all-in on the mission, keep reading.

The Role

As a Partner Manager at Proactive Health, you are the day-to-day relationship owner for the senior care partners in your territory. You are the person your partners hear from consistently, the one who knows their staff by name, removes friction from the referral process, and keeps inbound patient volume moving. Your job is to make each partner's relationship productive, durable, and growing.

On enterprise partners that span multiple territories or require executive-level engagement, you work in coordination with a senior relationship owner who holds the strategic sponsorship and expansion mandate for that account. That division is intentional: you focus on the ground-level enablement and referral cadence that drives daily outcomes, while the strategic layer handles executive alignment and cross-territory growth. Both roles are necessary and distinct.

You own your calendar. You are responsible for scheduling your own partner meetings, both with existing accounts and prospective new ones. You know your territory, you manage your time, and you drive your own pipeline. The expectation is that you are self-sufficient and proactive in building and maintaining your portfolio.

As we expand into new states and territories, you will also be hands-on with the patient experience. Until install volume in a new territory justifies hiring a dedicated full-time installer, you will perform in-home patient device installs yourself. Every Partner Manager is cross-trained on our install process, so you can step in and support installs across the team whenever needed. Seeing installs firsthand makes you a stronger partner advocate: you know exactly what happens after a referral and can speak to it with credibility.

Once you have a full portfolio, you will flip the balance of your efforts to spend roughly 70% of your time on partner expansion and enablement within your existing book, and 30% on net new partner development. You will be measured on patient referral volume and referral-to-activation conversion, the two metrics that connect directly to patient outcomes and revenue.

What You'll Do

Partner Expansion and Enablement (30%)

• Own the day-to-day relationship with an active portfolio of skilled nursing facilities, home health agencies, and other senior care partners in your territory
• Drive referral volume growth within existing accounts by identifying under-utilized referral pathways, educating staff at all levels, and reducing barriers to referring patients
• Conduct regular business reviews with partner administrators and clinical leads to track referral trends, address friction points, and align on growth goals
• Serve as the primary point of contact for partner escalations and coordinate rapid resolution with internal clinical and operations teams
• Build and maintain multi-threaded relationships across each account including clinical staff, case managers, and administrative leadership
• On enterprise accounts that span multiple territories, coordinate closely with the senior relationship owner who holds executive sponsorship, ensuring ground-level enablement and referral activity align with the broader account strategy
• Proactively schedule and run expansion touchpoints with existing partners using a combination of in-person visits, virtual meetings, and on-site educational events
• Track partner health, referral cadence, and conversion metrics in CRM and flag accounts at risk of churn

Net New Partner Development (70%)

• Independently identify, prospect, and schedule introductory meetings with prospective partner organizations in your territory
• Lead educational meetings with prospective partners to demonstrate how Proactive Health improves patient outcomes and why referral partnerships create value for their organization
• Qualify and onboard new partner accounts, including coordinating kickoff education sessions for clinical, administrative teams and internal teams
• Maintain a pipeline of net new opportunities in CRM and provide accurate forecasting to your manager
• Represent Proactive Health at local healthcare industry events, trade associations, and continuing education forums

Patient Installs in New Territories (As Needed)

• Perform in-home patient device installs in new or developing territories until install volume justifies a dedicated full-time installer, including device setup, connectivity checks, and walking patients and families through their monitoring equipment
• Complete Proactive Health's install cross-training and stay current on install procedures so you can support installs in any territory as volume or coverage needs require
• Coordinate install scheduling with the Patient Install Scheduling team and keep install status accurate in Salesforce to protect referral-to-activation conversion
• Deliver a warm, patient-first experience in the home that reflects well on our partners and builds trust in the referral relationship

How You're Measured

Performance in this role is evaluated on two primary metrics:

• Patient referral volume: inbound referrals from your partner portfolio on a monthly and quarterly basis
• Referral-to-activation conversion rate: the percentage of referred patients who complete installation and become activated patients

Secondary indicators include partner health scores, account retention, new partner onboarding velocity, and CRM hygiene. You own your activity; the meetings you book, the relationships you build, and the referral volume you generate are a direct reflection of how you manage your territory.

What You Bring

• 3 to 6 years of experience in account management, partner management, or field sales within healthcare, senior care, home health, health technology, DME, or pharmaceutical sales
• An established network of active contacts in your territory's senior care community (home health, skilled nursing,assisted living, physician practices, or discharge planning) that you can leverage to open doors, build your partner portfolio, and generate referral flow quickly
• Demonstrated success managing and growing a portfolio of B2B or B2B2C relationships with measurable outcomes
• Assertive, business-minded approach: you identify opportunities, make the ask, and drive accounts forward without waiting to be directed
• Comfortable in clinical environments and skilled at building credibility with both administrative and clinical stakeholders
• Comfortable working directly with seniors and their families in the home, and willing to perform hands-on patient device installs when needed (full training provided)
• Strong presence in in-person settings: you are the kind of person who shows up, builds trust, and is remembered
• Fluency in Salesforce; experience with other CRM platforms considered but Salesforce proficiency is strongly preferred
• Proficiency across Google Workspace (Gmail, Docs, Sheets, Calendar, Drive) is a plus
• Excellent verbal communication, follow-through, and organizational skills
• Must have a reliable personal vehicle with current registration, a valid driver's license, and maintain auto insurance that meets state minimum requirements throughout employment; willingness to travel within your territory regularly (estimated 60 to 70% field-based); Proactive Health provides mileage reimbursement at 76% of total business miles driven, processed on a monthly expense schedule.

Nice to Have

• Background in post-acute care, home health, hospice, or senior living sales or operations
• Experience selling or supporting a SaaS or device platform in a healthcare setting
• Experience with in-home care, medical device setup, or field service support
• Familiarity with Medicare, discharge planning workflows, or care transitions

Compensation and Location

Compensation is market-adjusted based on location. Below reflects base salary, variable compensation, and on-target earnings (OTE) for a fully ramped Partner Manager at standard quota attainment. Variable compensation is tied directly to patient referral volume and referral-to-activation conversion. Commission is earned on every installed patient in your territory, whether you, a teammate, or a dedicated installer completes the install.

• Houston / San Antonio, TX
  
  
  • Base Salary: $70,000 – $85,000
    
    
  • Variable at Target: $75,000
    
    
  • OTE: $145,000 – $160,000
    

Note: Variable pay is uncapped.

What to Expect When You Start

You may be entering a fresh territory and starting from zero. When you enter your territory, there may be active or newly onboarded partner accounts in place and ready to begin or resume sending referrals but this is not guaranteed for new territories. Nationwide Partner accounts are also in-place as warm leads but you’ll build the relationships locally. Ramp expectations reflect this warm-start structure and are discussed transparently during the interview process.

Why Proactive Health

• Mission-driven work with direct, measurable impact on senior patient outcomes
• Real ownership of your territory: you set the strategy, you build the relationships, and you drive the outcomes
• Early-stage company with real ownership: your territory strategy and feedback shape how we build the partner program
• Competitive, market-adjusted compensation with uncapped upside
• A leadership team that is transparent, invested in your success, and building something that matters

Employment is contingent upon successful completion of a background check and motor vehicle record (MVR) review, conducted after offer acceptance and prior to your start date.

Proactive Health is an equal opportunity employer. We are committed to building a team that reflects the communities we serve.