Partner Manager, Restaurants

About the Role

As a Partner Manager with Uber Advertising, you will work hand in hand with an Ads Client Partner and an Uber Eats Delivery Partner Manager to drive growth and top-line revenue for our Restaurant partners through the adoption and expansion of advertising products across Uber and Uber Eats. You'll be responsible for campaign execution, upselling, account management, and performance reporting. Operating in a highly collaborative and matrixed organization, you will navigate multiple internal and external stakeholders to deliver value and build mutually beneficial relationships. You will report to the Team Lead for Restaurants, Canada Ads.

What You'll Do
• Partner with our Ads and Delivery teams to develop and run advertising strategies that deliver on our restaurant partners’ needs and exceed revenue and quarterly growth goals
• Build relationships with key marketing decision makers within partner organizations
• Develop and maintain a strong understanding of clients’ marketing goals and challenges, proactively recommending revenue-generating solutions that support them
• Collaborate cross-functionally across a matrixed organization, aligning internal teams (Sales, Operations, Product, and Delivery) to execute seamless client strategies
• Join internal kick off calls to understand campaign specifications and discuss sophisticated executions
• Proactively monitor campaign performance to pinpoint, communicate, and resolve issues
• Coordinate the launch, management and reporting of campaigns; while proactively communicating updates and setting expectations with all partners
• Uncover upsell and cross-sell opportunities to drive increased account investment and business expansion by delivering data-backed insights and recommendations
• Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners
• Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams
• Drive initiatives. You will help build standard process playbooks across our Ads team to drive adoption for our restaurant partners at scale. This involves wearing many hats and jumping in to help your teammates

Basic Qualifications
4+ years of experience, preferably in performance advertising, account management, or client revenue growth.

Ability to work and build alignment across a complex, matrixed network of multiple internal and external stakeholders

Preferred Qualifications
• Experience handling large-scale ads campaigns, driving revenue retention/expansion, and partnering with large, sophisticated brands
• Performance media and/or experience working within the Restaurant vertical
• Ability to flex your analytical skills and use data to quantify opportunities and influence decision makers
• Excellent listening, communication, and organizational skills
• Excellent negotiation, forecasting, and problem solving skills
• Speed, resourcefulness, and a go get it mentality. You are comfortable working in a fast-paced environment and navigating ambiguity