Partner Success Intern (French-speaking)
You'll work closely with the Partner Success Team in Paris, providing ongoing high-quality support to help partners succeed. You'll gain a broad introduction to entrepreneurship, account management, technology management, and on-demand mobility, working as part of a young start-up team amid the fast-changing mobility industry.
Responsibilities
- Become a Via expert by developing a deep understanding of the technology, use cases, and best practices to support partners with confidence
- Own quality assurance for new product features, testing thoroughly before rollout
- Draft clear, easy-to-follow product documentation in the local language
- Set up and manage marketing campaigns for partners to grow ridership on their networks
- Analyze service performance data to lead quarterly business reviews and deliver actionable recommendations
- Build marketing materials that showcase partners' success stories
Requirements
- Fluent in English and French (C2 minimum), Italian is a plus
- Currently enrolled in university (at least 3rd semester)
- Comfortable working with data and drawing insights from performance metrics
- A strong communicator who can translate complex information into clear, simple language
- Highly organized and able to juggle multiple workstreams without dropping the ball
- Entrepreneurial and proactive
Benefits
- Hybrid working
- Office in the heart of Paris (Saint-Lazare)
- Access to meal vouchers through Swile