Partnerships Manager

DeliverThat | Partnerships

About the Role

DeliverThat is seeking a Partnerships Manager to build, manage, and grow relationships with restaurant partners and enterprise clients. This role owns the partner experience from initial opportunity and negotiation through onboarding, ongoing account management, renewal, long-term growth, and is the primary point of contact ensuring a strong and collaborative interaction with our most important relationships.

If you’re energized by building relationships, connecting with people, and turning conversations into long-term partnerships, this could be a great fit. We’re looking for someone naturally optimistic, persuasive, and comfortable being the person our partners know, trust, and want to call. Oh, did we mention that this position offers a nice base salary plus a variable compensation plan with this opportunity? Let's talk!

What You’ll Do

Partner Relationship Management

• Serve as the primary relationship owner for assigned partners.
• Build trusted, long-term relationships with key stakeholders.
• Address partner questions, challenges, and operational concerns.
• Proactively monitor partner satisfaction, account health, and retention.

Pipeline & Partnership Management

• Manage opportunities through the partnership pipeline, from discovery through agreement.
• Coordinate smooth transitions from signed agreements through onboarding.
• Maintain accurate visibility and organization across active opportunities.

Contracts & Financial Accountability

• Manage contract renewals, amendments, and ongoing contractual alignment.
• Monitor accounts receivable and partner payment health.
• Partner with Finance to resolve invoicing and payment issues.

Partnership Growth

• Identify opportunities to expand and strengthen existing partnerships.
• Introduce partners to additional DeliverThat services and capabilities.
• Support the long-term growth and stability of key accounts.

Cross-Functional Collaboration

You’ll work closely with:

• Growth: Convert qualified opportunities into successful partnerships and share partner insights.
• Operations: Align service delivery with partner expectations and resolve operational issues.
• Technology & Product: Communicate partner feedback and identify product opportunities.
• Finance: Coordinate invoicing, payments, and account financial health.

What Success Looks Like

Success in this role means building strong, lasting partnerships that deliver value for both DeliverThat and its partners. The ideal candidate is relationship-driven, enthusiastic, proactive, organized, and an effective cross-functional collaborator.