Parts Counterperson
Summary
Handles in-person, phone, and online parts orders for a powersports dealership, using OEM catalogs and inventory systems to support customers and technicians.
Parts Counter Person
Location: Starwood Powersports Gainesville, TX
Employment Type: Full-Time
Department: Parts Department
About Us
At Starwood Powersports Gainesville, we’re not just about machines — we’re about people who love to ride. As part of the Starwood Powersports family, we pride ourselves on offering exceptional customer experiences, a wide selection of top-tier products, and a team environment where every employee can thrive.
Job Summary
We are seeking a driven, organized, and customer-focused Parts Counter Person to join our Gainesville location. This role is essential to the success of both our retail and service operations, ensuring that customers and technicians get the parts they need — quickly and accurately.
Key Responsibilities
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Assist customers in person, over the phone, and online with identifying and ordering parts
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Accurately use OEM parts catalogs and inventory systems to locate and sell parts
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Process orders, returns, and special requests
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Maintain inventory accuracy and perform routine stock checks
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Support the service department by supplying the required parts promptly
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Deliver a top-tier customer experience through friendly, knowledgeable service
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Stay informed on new products, accessories, and vendor promotions
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Keep parts area clean, organized, and professional at all times
Requirements
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High school diploma or equivalent required
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Prior experience in a parts counter role (automotive or powersports preferred)
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Familiarity with powersports equipment (ATVs, UTVs, motorcycles, etc.) is a strong plus
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Strong computer skills and experience with inventory systems
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Excellent communication and customer service skills
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Ability to multitask in a fast-paced environment
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Dependable, punctual, and detail-oriented
Compensation & Benefits
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Base salary plus commission – competitive pay based on experience
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Health, dental, and vision insurance
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Paid time off
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Employee discounts on parts, gear, and vehicles
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Opportunities for growth and advancement
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Supportive, fast-paced, team-oriented workplace
Ready to Ride With Us?
If you’re passionate about powersports and enjoy working with people, we want you on our team. Help our customers get the most out of their ride — and grow your career while you’re at it.
Apply today to join Starwood Powersports Gainesville!