Parts Interpreter

This is a varied, hands-on position where you'll work closely with customers to identify and supply the right parts while supporting the day-to-day operations of the branch.

Key Responsibilities

• Interpreting and sourcing truck parts for customers
• Providing exceptional customer service over the phone and in person
• Processing sales orders and customer enquiries
• Picking, packing and dispatching orders
• Assisting with stock control and inventory management
• Working collaboratively with the wider branch team
• Building strong relationships with customers and suppliers

What We're Looking For

Essential

• Positive, can-do attitude
• Strong customer service and communication skills
• Reliable and team-focused approach
• Good attention to detail
• Willingness to learn and develop product knowledge

Highly Regarded

• Experience as a Parts Interpreter
• Automotive, truck, mechanical, or trade background
• Experience with Japanese vehicle parts
• Knowledge of Hino, Isuzu, Fuso, UD or other commercial vehicles
• Forklift licence
• Previous sales or customer service experience

Don't have truck parts experience? That's okay. If you have automotive parts knowledge, mechanical aptitude, or a genuine interest in vehicles and customer service, we can provide training and ongoing support.

Why Join WANO?

• Be part of Australia's leading Japanese truck parts specialist
• Supportive and collaborative team environment
• Competitive salary package
• Staff discounts across the Bapcor network
• Ongoing training and development opportunities
• Career progression within a national organisation

At WANO, we're passionate about providing expert advice, quality products, and outstanding service. If you're looking for a long-term opportunity with a business that values its people and rewards initiative, we'd love to hear from you.