Parts Interpreter

Summary

Handles inbound sales, customer service, and parts management for an auto parts retailer in Lilydale, Australia, with a focus on delivering excellent service and supporting customers.

We have a great opportunity for a motivated Salesperson/ Parts Interpreter to join our experienced and friendly team in Lilydale. This role is perfect for someone who thrives on delivering outstanding customer service and enjoys being part of a fast‑paced, hands‑on environment.

You’ll be supporting our loyal customer base and working closely with a knowledgeable team who are passionate about what they do. Whether you bring prior Auto Parts experience or a genuine interest in learning the industry, you’ll hit the ground running with training and support behind you.

Key Responsibilities:

  • Inbound phone & online sales processing
  • In-store customer service
  • Order & receipt incoming stock
  • Process & pick purchase orders
  • Showroom merchandising, pricing & maintenance
  • Exceptional communication skills
  • A customer service champion
  • Experience or a passion for auto parts
  • Well presented
  • Great phone manner
  • Ability to influence & negotiate
  • Ability to translate technical problems to simple solutions
  • Background in European vehicles would be an advantage

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

  • Diverse career opportunities within the Bapcor Group
  • Discounts across Bapcor products and services, including our Retail and Trade brands
  • Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
  • Paid birthday leave
  • Wellbeing support
  • Novated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email careers@bapcor.com

While we understand that recruitment agencies would love to offer their support, we kindly request all agencies to refrain from contacting us regarding this job posting. All applications should be submitted directly by candidates.