Parts Lead - Rockford, IL
🧰 Now Hiring: Parts Lead – Rockford, IL
Transport Refrigeration, Inc- Thermo King Dealer. | Full-Time | Day Shift (Monday–Friday)
Do you have a passion for Inventory, organization, and customer service in a fast-paced parts department?
Transport Refrigeration Inc. is a trusted leader in the transportation industry and Thermo King refrigeration solutions. We are looking for a Parts Lead to support our growing inventory and parts operations while assisting technicians and customers throughout the region.
🔧 Key Responsibilities
Inventory & Parts Management
- Maintain a clean, safe, and organized parts department
- Process incoming stock and manage inventory levels
- Pick, distribute, and record parts used by technicians for service orders
- Participate in annual physical inventory and ongoing cycle counts
Customer Support
- Assist customers at the parts counter and over the phone
- Process parts orders and provide excellent customer service
- Act as cashier for C.O.D. sales (cash, check, credit/debit)
Shipping & Receiving
- Load and unload trailers using forklifts
- Support shipping operations by boxing parts, creating labels, and preparing shipments
- Deliver parts to customers and vendors and pick up special orders as needed
Additional Duties
- Submit warranty parts to manufacturers for reimbursement
- Assemble A/C hoses, custom kits, and OEM product builds
- Support day-to-day operations to ensure technicians have the parts they need
🧠 Qualifications
Required
- High school diploma or equivalent
- Valid driver's license
- Strong communication and customer service skills
- Basic math skills for pricing, orders, and warranty tracking
- Ability to lift up to 75 lbs and perform frequent standing, walking, and bending
- Dependable, organized, and team-oriented
Preferred
- 1+ year of experience in parts, logistics, warehouse operations, or inventory control
- Proficiency with Microsoft Outlook and the ability to learn internal systems
💼 Why Join TRI?
- Monday–Friday day shift schedule
- No weekends
- PTO starting on Day 1
- Medical, Dental, and Vision Insurance (multiple plan options)
- Employer-paid life and long-term disability insurance
- HSA with company contributions
- 401(k) with employer match after 1 year
- On-the-job training and opportunities for long-term growth
- Modern facilities and a supportive, family-oriented culture
🛒 Apply Today
Become the go-to parts expert at a company that helps keep America's refrigerated transportation industry moving.
Transport Refrigeration, Inc. is an Equal Opportunity Employer.
No recruiters. Direct applicants only.