Parts Manager

PARTS MANAGER
Permanent Position – Full-Time
Sainte-Julie Branch
You know the parts business, you know how to bring a team together, and you enjoy driving operations forward just as much as developing the people around you?
At Excellence Peterbilt, we’re looking for a Parts Manager who can lead the department with strong leadership, attention to detail, and solid business sense.
In this role, you’ll have the autonomy to manage your operations, engage your team, and directly contribute to the performance of your branch, while benefiting from the support of our eight-branch network.
If you’re a hands-on manager who is driven by results and committed to delivering a great customer experience, we want to meet you.
Your Role
Reporting to the Vice President of Parts, you’ll be responsible for planning, organizing, directing, and overseeing all activities of the Sainte-Julie Parts Department.
Your goal: drive the performance of your department through an engaged team, efficient operations, well-managed inventory, and a customer experience that meets our high standards.
More Specifically, You’ll Be Responsible For:

Driving department performance by developing action plans, monitoring results, and implementing the necessary measures to achieve Excellence Peterbilt’s objectives and PACCAR Parts standards

Ensuring effective inventory management, with a focus on inventory accuracy, integrity, and overall performance

Planning and coordinating department operations across three shifts, including scheduling, ensuring adequate coverage, and supporting the team during peak periods

Leading and developing your team by participating in recruitment and onboarding, managing performance, and supporting employee development

Ensuring a high-quality customer experience by supporting the team in resolving more complex situations and contributing to the continuous improvement of our processes

Collaborating with other departments and managers to ensure smooth operations and compliance with company policies, processes, and standards

What We’re Looking For

Minimum 4 years of management experience, ideally in a parts department, dealership, or similar environment

Experience in the heavy-duty truck, parts, or heavy equipment industry is a strong asset

Strong leadership skills and demonstrated experience in managing, coaching, and developing a team

Solid business acumen, with the ability to understand financial results, monitor performance indicators, and identify variances

Excellent communication, problem-solving, and priority management skills, with a strong focus on the customer experience

Bilingual in French and English, both spoken and written, with strong computer skills, including Microsoft Office

Don’t come directly from the heavy-duty truck industry, but have solid experience managing a parts department in the automotive, heavy equipment, or a similar industry? We’d still like to hear from you.
What We Offer

Permanent, full-time position and job stability

Competitive compensation

Group benefits, including an RRSP

24/7 telemedicine and Employee Assistance Program (EAP)

Personal days

Ongoing training and professional development

Opportunities for advancement within our eight-branch network

Employee recognition program and referral bonus

A role with autonomy and a direct impact on operations

A supportive, experienced team that takes pride in working together

Our Mission
To provide a unique experience and create tailored solutions for our customers.
Our Values – The 6 Rs
Respect | Relationships | Responsibility | Recognition | Rigor | Results
Do you know how to drive operations forward while helping your team grow?
Take the first step. We can’t wait to meet you.