Parts Manager (Forklift Parts)

Make a Measurable Impact on How Parts and Inventory Move Through Our Business

We are seeking a hands-on Parts & Inventory Control Manager who understands what great inventory control looks like and has the leadership skills to build and maintain it.

This is not a desk-only position. We are looking for a leader who will be actively involved in the operation by walking the warehouse, understanding inventory systems, investigating discrepancies, improving material flow, developing team members, and creating a culture of accountability.

Our goal is to confidently answer three questions at any time:

• What do we have?
• Where is it?
• What do we need next?

The right candidate will bring structure and accountability to inventory control while helping lead our existing parts and inventory team. You will improve warehouse organization, parts management, replenishment processes, serialized inventory tracking, technician support, job staging, and overall inventory accuracy.

We are moving from a reactive, tribal-knowledge approach to a system-driven, location-controlled, measurable inventory operation.

What You Will Own:

Inventory Accuracy & Control • Own cycle count and physical inventory processes

• Establish disciplined bin, rack, zone, and warehouse location controls

• Improve physical-to-system inventory accuracy and investigate variances to root cause

• Ensure inventory movements, transfers, receipts, returns, and adjustments are accurately recorded

• Improve controls for inventory moving between warehouses, staging areas, service operations, and vehicles

• Identify obsolete, excess, slow-moving, misplaced, and unaccounted inventory

• Create exception management and corrective action processes

• Build accountability so discrepancies are investigated and resolved

Warehouse Location & Material Control • Establish and maintain logical inventory locations across racks, bins, zones, and staging areas

• Ensure physical inventory matches system locations

• Build processes that make parts easier and faster to locate

• Establish controls from receiving through storage, staging, installation, return, and disposition

• Create accountability for material placed outside assigned locations

• Continuously improve warehouse organization, visual controls, and material flow

Parts Fulfillment & Technician Readiness • Improve parts picking, pulling, staging, and delivery processes

• Develop complete job and equipment preparation kits when appropriate

• Coordinate material readiness for shop and field operations

• Improve visibility of shortages before work begins

• Develop efficient processes for urgent and unit-down requirements

• Ensure unused material is properly returned to inventory

• Reduce technician time spent locating and retrieving materials

• Establish clear expectations for parts runners and material handlers

Serialized & High-Value Inventory Control • Strengthen controls and location visibility for high-value and serialized items, including batteries, chargers, forks, attachments, equipment components, refurbished or recovered components, and other controlled inventory

Inventory Planning, Min/Max & Replenishment • Analyze historical parts usage and establish appropriate min/max levels

• Improve replenishment practices for warehouse, vehicle, and customer/site inventory

• Evaluate critical, frequently used, excess, and slow-moving inventory

• Support equipment and model-based stocking strategies

• Monitor inventory turnover and aging

• Identify recurring shortages and emergency purchases

• Develop stocking recommendations using operational data

Lead & Develop the Parts and Inventory Team • Help oversee Parts and Inventory personnel in a working-manager capacity

• Set clear daily and weekly priorities

• Assign inventory control responsibilities and verify completion

• Train team members on inventory processes and system discipline

• Build repeatable processes rather than relying on verbal knowledge

• Lead continuous improvement initiatives and develop team capabilities

ERP, Reporting & Data Discipline • Use ERP inventory data as an operational management tool

• Improve accuracy of inventory transactions, item records, and warehouse locations

• Analyze inventory, purchasing, usage, and work-order data to identify issues

• Establish inventory reporting and KPI visibility

• Monitor exceptions through resolution

• Improve system processes where recurring gaps are identified

• Work cross-functionally to improve data accuracy and system adoption

What Success Looks Like • Team members rely on the system rather than tribal knowledge

• Inventory locations are clearly defined and maintained

• Physical inventory consistently matches system inventory

• Variances are identified, researched, corrected, and prevented from recurring

• Parts are replenished proactively based on demand

• Required parts for scheduled work are identified and staged in advance

• Technicians spend less time searching for materials

• High-value and serialized inventory has greater visibility and control

• Team members have clear responsibilities and priorities

• Leadership receives meaningful inventory KPI and exception reporting

Key Performance Indicators (KPIs)

The successful candidate will help establish baseline metrics and improvement targets in areas such as:

• Inventory Accuracy

• Inventory Turnover

• Cycle Count Completion

• Inventory Aging

• Inventory Variance Aging

• Min/Max Compliance

• Bin and Location Accuracy

• Open Transfer Aging

• Parts Fulfillment Rate

• Return/RMA Aging

• Job and Parts Readiness

• Serialized Inventory Discrepancies

• Stock-Out Frequency

• Parts Awaiting Disposition

• Emergency Purchase Frequency

• Obsolete and Slow-Moving Inventory

Final KPI targets will be established after operational baselines have been validated.