Parts Manager

SUMMARY/OBJECTIVE

This individual will manage the parts operations within this dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control and expense control.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervise Parts Department employees
• Lead and train team members in departmental operations
• Look up and take customer orders in person and by phone
• Create annual budgets and goals for the Parts Department
• Monitors monthly marketing plan to ensure achievement of departmental goals
• Merchandise parts inventory to meet sales and profit targets
• Works to maintain an accurate inventory
• Review daily operations from previous day for accuracy and efficiency
• Establish and maintain customer relationships