Parts Manager

Tunkhannock Auto Mart is seeking a highly organized and experienced Parts Manager to join our team. As a Parts Manager, you will be responsible for overseeing the operations of our parts department, ensuring efficient inventory management, and providing exceptional customer service to both internal and external customers. If you have a strong background in automotive parts management, along with excellent leadership skills, we encourage you to apply.

Job Responsibilities:

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain weekly bin checks to ensure accuracy of stock.
• Order out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.
• Other duties as assigned.