Parts Person IV (ED-203) (3713)
Summary
Handles inside sales, customer service, and inventory management for industrial parts and services in a warehouse setting.
Job purpose
Perform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers.
Duties and responsibilities
- Take customer orders or quotes by phone, fax, e-mail, or walk-in.
- Great customer service
- Takes a leadership role in training Parts I, II & III
- Research and update information supplied by the vendors.
- Review buyout purchases and confirm follow-ups
- Review and resolve reports
- Assist with inventory control on stock levels and returns
- Assist Parts Manager with monthly sales forecast.
- Attend training classes to increase product knowledge.
- Perform other duties as assigned.