Parts Professional

Parallel Ag proudly carries a full line of parts to help all farming operations. Customers come to depend on Parallel Ag to get any job done and we are looking to add a highly motivated Parts Professional to our team!

The Parts Professional will be supporting the customer by assisting them find the parts they need to keep their equipment running while also supporting the work of other departments in the dealership. Their purpose is to continue learning the business and gain the knowledge and experience necessary to work within the framework of the Parallel Ag business model.

Essential Functions:

• Offering legendary customer service to customers
• Sell product and/or services to repair the problem and meet the customer's needs
• Assist in keeping the parts department clean and orderly
• Fills and prepares orders, via phone or in person, for shipment or for customer pickup
• Provide service technicians with parts as required
• Check open tickets on a regular basis
• Assist in handling customer complaints and concerns in a professional manner
• Maintain team environment