Parts & Service Sales Representative-TAMGO

Job Summary

• To maximize Parts Sales through field contact with the customers, thereby increasing the market share for Tamgo

Key Accountabilities

• Achieve targeted requirements for the sales of Parts and Service to allocated customers. Handle them successfully and independently.
• Ensure full knowledge of customer’s requirements, projects and overall business standings.
• Regular visit to customer projects / offices to generate incremental business. Continually generate new prospects to improve the Company’s share of market. Promote Tamgo company’s value added services such as CSA, and Product Link etc.
• Possess a deep level of product knowledge in the Parts and Service field and the capability of effectively conveying and using his knowledge to its full advantage.
• Possess a comprehensive knowledge of Tamgo capabilities in Parts, Service, Financial Services and a good working knowledge of all the product lines represented by the Company.
• Prepare and present selected training material and to participate in various shows, seminars etc.
• Perform ET ,CTS , TA1 inspection to generate incremental business for Parts and Service
• Liaise with relevant department within Tamgo to insure smooth processing of customer requests for Parts and Services.
• Enhance business relationship within customer’s organisation at all levels.
• Carry out any other tasks as assigned by the Company from time to time.

Knowledge, Skills and Aptitude

• Educational Qualifications and Certifications: University Degree in Mechanical/Electronics Engineering or relevant major
• Knowledge: Customer requirements, territories, project and competitors’ strengths and weaknesses
• Technical Skills: Product Knowledge, Machines visual inspection, Genset inspection and compressor inspection.
• Language Skills: Arabic is desirable. English is essential
• Experience: Minimum of 3 years’ experience in Parts Sales, preferably with similar industry.

Key Interactions

• Key Internal Contacts:
• PSS Manager / PS Consultant
• Purpose of Interaction: Regular interaction to brief on customer visits and obtain feedback and direction
• Key External Contacts:
• customer
• Purpose of Interaction: Negotiating and securing Parts and Service sales deals
• Direct Reports: N/A