Parts Specialist
- Answer parts telephone calls and wait on walk in customers promptly and courteously
- Assist customers by researching parts from the manufactures parts manual
- Prepare parts quotes
- Enter orders in the computer
- Coordinate setting up new customers in the computer
- Ensure customer service by suggested sales to meet the total customer needs
- Assist mechanics with parts diagrams and identifying parts accurately
- Post parts to work orders from the parts warehouse and service techs
- Support the mechanics by processing orders in a timely manner
- Physically pull parts for customers and assist in putting away stock
- Understand the computer parts system and how parts are affected by various transactions
- Ensure orders are processed with current pricing, cost and freight
- Utilize company inventory to reduce surplus and identify incorrectly ordered parts to be returned
- Ensure customer part requirements are on order if not in stock
- Other duties as assigned.