Patient Access Associate

Full-Time (Night Shift)

The Patient Access Associate is responsible for registering patients by obtaining individual identifying and demographic data for the patient’s permanent medical record. This position requires that patients are registered/admitted in an accurate and timely manner. The Associate will be responsible for obtaining signed statements from patients or their representative to protect the hospital’s interest. The Patient Access Associate is responsible for collecting the patient’s financial obligation.

Functions of the Position (not an exhaustive list):

• Register patients efficiently and accurately by obtaining signatures, complete all required forms and provide patients’ information as required by state and federal regulations
• Request financial payments at the time of registration
• Utilize initiative and maintain productivity
• Demonstrate professionalism and productivity when answering the phone
• Provide a positive customer experience