Patient Access Clerk (Admissions) Full-Time Evenings

Summary:

Interviews patients/representatives to obtain and verify identifying information to generate an admission record; operates computer and telephone systems; performs other related duties as assigned.

Responsibilities:

• Performs admitting duties in accordance with established procedures.
• Interviews patient/representative to obtain required patient information; verifies accuracy of existing information.
• Explains consent and insurance forms; obtains patient/representative signatures.
• Appropriately completes MSP questionnaire with all Medicare patients, obtaining retirement dates and accident information.
• Obtains accident information for all patients when appropriate, including location of accident, responsible party, and med-pay/liability insurance information.
• Enters new physician information, if not currently in the system; ensures information is accurate and complete.
• Requests pre-payment from self-pay patients and informs patients of discounts. Collects co-payments when applicable.
• Completes temporary registrations and verifies accuracy of information in the system.
• Reviews after hours registrations for accuracy.
• Pre-registers patients for outpatient testing, including Laboratory and Imaging.
• Performs bedside registration in the Emergency Department, in accordance with EMTALA regulations.
• Identifies/corrects duplicate profiles in the computer system.
• Processes Medical Group Lab orders.
• Collects, verifies, updates and runs daily census.
• Performs other related duties as assigned.