Patient Access Clerk

DEPARTMENT

Revenue Cycle Management

REPORTS TO

Patient Access Supervisor

Director Revenue Cycle

GENERAL DESCRIPTION

• Responsible for greeting incoming patients, distributing paperwork, entering in pertinent information, including insurance and demographics

OVERALL RESPONSIBILITY AND ACCOUNTABILITY

• Registers and/or preregister patients conducting patient interviews within the HIPAA standards and guidelines to obtain and verify demographic, employment, retirement, accident, and insurance information.
• Obtains and verifies Insurance cards & Picture ID and scans into EMR.
• Runs Eligibility for every patient at the time of check in.
• Confirms accuracy of required data obtained to complete patient accounts.
• Coordinates determination of eligibility and benefits and ensures insurance precertification, referral, and authorization requirements have been met for all payers.
• Completes all necessary follow-up by obtaining any required information that is unavailable at the time of registration.
• Obtains electronic signatures for consent of treatment, release of information and billing insurance assignment of benefits from the patient.
• Presents patients with necessary information and informs patient of their rights and responsibilities.
• Assures accuracy in the patient identification process and applies patients ID bracelet
• Work flexible shifts if needed and occasionally work a Saturday and Holidays
• Other duties as assigned including but not limited to; filing, sorting & alphabetizing, etc.
• Help cover Switchboard/ER Admissions as needed. This includes an occasional night shift.