Patient Access Coordinator

Job Purpose:
- The Patient Access Coordinator at Brazos Valley Community Action Agency Inc is responsible for ensuring efficient and effective patient access to healthcare services. This role involves managing patient registration, scheduling appointments, verifying insurance information, and facilitating communication between patients and healthcare providers to enhance patient satisfaction and streamline healthcare delivery.

Key Responsibilities:
- Coordinate patient registration and appointment scheduling to ensure timely access to healthcare services.
- Verify and update patient insurance information, ensuring accuracy and compliance with healthcare regulations.
- Serve as a liaison between patients and healthcare providers, facilitating clear and effective communication.
- Address patient inquiries and resolve issues related to access, billing, and insurance in a professional manner.
- Maintain patient records and documentation with a high level of accuracy and confidentiality.
- Collaborate with healthcare providers and administrative staff to optimize patient flow and service delivery.
- Monitor and report on patient access metrics to identify areas for improvement and implement solutions.
- Assist in developing and implementing policies and procedures related to patient access and service delivery.