Patient Access Representative (13194)

Summary

Handles patient registration, insurance verification, and payment processing at a medical center, ensuring accurate data entry and compliance with hospital policies.

Job Summary:

  • Collect and accurately input into the hospital registration system.
  • Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.
  • Verify insurance, identify certification requirements, and obtain them when necessary. Notify appropriate supervisory personnel if patient present for services and authorization is required but not on file.
  • Calculate estimated amount due and request payment using the hospital approved scripts.
  • Accurately and thoroughly document pertinent events regarding the handling of the account, including researching prior accounts.
  • Demonstrate and encourage team behavior and exceptional patient/guest experiences.
  • Uphold and promote patient safety and quality.