Patient Access Specialist (Spanish Interpreter)
Martindale Brightwood Health Center - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218What you’ll do as a Patient Access Specialist at HealthNetThe Patient Access Specialist provides a variety of services to patients from point of entry to a variety of locations and specialties in a timely, accurate, courteous and professional manner. This position also exists to assure compliance with ADA and to provide equal access to people with all levels of abilities.
- First point of contact with patients, receives initial phone call from patient and/or referring Provider via telephone.
- Assesses patients’ needs to determine if patient needs to be triaged by a nurse and/or schedules appointment(s) for patient appropriately.
- Accurately completes registrations and pre-registrations for patients.
- Schedules patient appointments.
- Provides directions to health center locations.
- Provides direction to schedule transportation through patients’ insurance provider if needed.
- Provides patients with educational materials, written and/or verbal excluding clinical information.
- Collects, completes and data enters time audits for patient’s visits and no shows.
When you’ll work as a Patient Access Specialist at HealthNet
- Full-Time
- Wednesdays 11am-8pm, remainder of the week 1st shift.
Job responsibilities listed above is a summary and does not include other tasks requested by Physician or Clinic Manager.
Who is HealthNet?
https://www.indyhealthnet.org/
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 8 primary care health centers 2 dental clinics, 2 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.